Frequently Asked Questions

Does RT Mechanical do residential repairs?

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No, RT Mechanical does not provide residential repairs. Our focus is on commercial refrigeration, HVAC, and appliance repair.

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How many days until the technicians are able to come fix my unit?

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We can provide same-day emergency service for existing customers. For non-emergency calls, we typically can respond within 2-3 business days (scheduling may take longer during summer months).

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Is troubleshooting free?

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No, we do not offer free troubleshooting. Our skilled technicians will diagnose your equipment and that expertise is part of the service we offer. Our invoices include a clear breakdown of labor and parts so you know exactly what you are paying for.

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How long do the repairs usually take?

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The amount of time a unit may be down varies per equipment and availability of parts. Most repairs can be done the same day but we quote repairs that will be a significant cost, so you can decide whether or not to repair the unit or replace it.

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Do your technicians work on weekends?

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Yes, we provide after hours and weekend emergency service for current customers only.

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